Refund Policy
At Algofolks, we strive to deliver high-quality IT services tailored to your business needs. However, in the event of cancellations or disputes, the following refund policy applies:
1. Eligibility for Refunds:
- Refunds will only be considered for services not delivered or milestones not met due to issues caused by Algofolks.
2. Partial Refunds:
- If a project is canceled midway, a partial refund may be provided after deducting charges for completed work and any applicable administrative fees.
3. Non-Refundable Fees:
- Setup fees, consultation charges, and any third-party service fees paid on behalf of the client are non-refundable.
4. Refund Request Process:
- Refund requests must be submitted in writing to billing@algofolks.com within 14 days of cancellation or service termination.
5. Timeframe for Refund Processing:
- Refunds will be processed within 15-20 business days upon approval of the request.
6. Force Majeure:
- Refunds will not be granted for delays or interruptions caused by factors beyond Algofolks' control, such as natural disasters, technical failures, or third-party disruptions.
7. Agreement:
- By engaging with Algofolks, clients agree to adhere to these policies. For any questions, please contact our support team.
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